![]() If you cannot deactivate using any of the methods provided above, please email This email address is being protected from spambots. Find the machine name associated with the activation that is no longer in use and click Reset to free up the activation: The Activation Details window will open and display the currently activated machines. If the Activation Key information is not automatically exposed, click on the drop-down arrow to the right:Ĭlick on Activations under "View the details of each activation": In the top-right corner, click on My Account > Registered Products. How to deactivate from your SAPIEN account ![]() You can also manually deactivate the software from the command line by using the /DEACTIVATE parameter on the product's executable. If you need to reactivate, you can do so at any time-provided that you have an activation available. The software will then revert to an expired trial version. ![]() Next, a pop-up will appear asking for confirmation that you wish to proceed. This will open the Activation Information dialog. The licensed user must open the software and click on the Activation Information icon in the top-right above the ribbon: For Subscriptions, each licensed user is allowed to have the software activated on a total of 20 devices with a maximum of two devices operating simultaneously at any given time for personal use. For Perpetual Licenses, each licensed user is allowed to have a maximum of two devices activated and operating at any given time for personal use. This topic outlines the software activations allowed for both Perpetual Licenses and Subscriptions and provides instructions for the various methods of deactivating.ĭepending on your type of license, the number of activations allowed will differ. Removing a software activation, or deactivating, allows you to free up an activation.
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